TOLL-FREE at 866-670-5969
E-mail us at info@centralcoastinternet.com

Service Levels

Updated August 15, 2014

Service Class	Max. Download	Max Upload	Monthly
Chrome	128 kbps	128 kbps	$19.95
Bronze	256 kbps	256 kbps	$29.95
Silver	512 kbps	512 kbps	$34.95
Gold	1.0 Mbps	1.0 Mbps	$39.95
Platinum	1.5 Mbps	1.5 Mbps	$54.95
Ruby	3.0 Mbps	3.0 Mbps	$79.95
Sapphire	5.0 Mbps	5.0 Mbps	$99.95
Benitoite	10.0 Mbps	10.0 Mbps	$159.95

Above prices are your total cost. There are no other fees, dues, surcharges, taxes, etc.
All plans may not be available in all areas of San Benito County.
We are proud of our men and women of the US military and offer a 10% discount to active military and veterans for residential service. (Just provide a copy of your DD214, DD220 or equivalent.)
We have a child with Autism and know how important the internet is to many children on the Autism scale. In honor of our son, we have a special for these terrific kids and their families, "Tyler's Special" is a 10% discount to families with children that have Autism on residential service. (Documentation is required from a Medical Doctor.)

Each connection comes with up to five email boxes. If you need more however, just let us know.

Reliable - We have designed this system from the very beginning to be a bulletproof, always-on high-speed network. We use redundant links to improve fault tolerance so that if something fails, your connection isn't interrupted. Our network is multi-homed. We use multiple up-stream providers so everything isn't dependent on one carrier.

Symmetrical Connections - The upload speed and the download speed is the same. Most so-called high-speed Internet connections are asymmetrical. They download at a high speed but upload at a slow speed. That way, they can advertise a 1 Mbps connection when, in reality, you get 1 Mbps download and 128 kbps upload. It costs much less to provide asymmetrical connections. If you do any interactive things on the Internet (like telecommuting, VoIP, real-time stock trading or serious gaming), you don't want a slow upload speed.

Quality Of Service (QOS) - The network that we have behind our wireless connection is designed with VoIP in mind. VoIP (Voice over IP) is a fairly demanding application. Our network is provisioned end- to-end with the networking protocols and bandwidth necessary to provide clear, reliable, low-latency telephone conversations over the Internet.

Support - We have been providing Internet services in San Benito County since February 2000. We answer the phone with a live person from 9:00 a.m. to 7:00 p.m. seven days a week.

Cost - We have worked hard at keeping our costs down so that we are able to provide high quality service at a very competitive price.

Standard Installation - $249 Provides a complete installation in most cases.