Central Coast Internet

As an Internet Service Provider (ISP), Central Coast Internet must comply with certain regulations created by the Federal Communication Commission (FCC) and prescribed by Congress. One such set of regulations involves the posting of our policy towards Network Neutrality.

There are 4 basic tenets of this requirement.

Transparency No Blocking of lawful content, applications, services or non-harmful devices No Unreasonable Discrimination in transmission of lawful network traffic, but subject to reasonable network management Informal and formal Complaint Procedures

We will take each of these in order

Transparency Central Coast Internet provides access to the Internet. Any website, application, content type will be allowed to pass through our network to the extent that it is legal by all other laws and regulations. Central Coast Internet is not able to monitor all activity that traverses our system to determine the legality of that activity. Nor do we have the legal expertise to provide that function.
Indeed, it is our belief that while we don't condone illegal activity, we do not believe that it is our responsibility to police our subscribers. We believe that the US Constitution does not allow us to control the content that our subscribers send or receive over the Internet.

Blocking Central Coast Internet will not block content based upon the provider, the subject, the source or the destination of that content.
In the interest of protecting our network from the distribution and propagation of unsolicited electronic mail (aka SPAM), we will block traffic over port 25 that is destined for an electronic mail server that is not known to Central Coast Internet. This is in conformance with industry standards and helps keep our mail servers from being "black-listed" by self-designated enforcers of certain Requests For Comments (RFC's) that proscribe what is and is not a legitimate mail server.

Unreasonable Discrimination Central Coast Internet will not discriminate between different types or classes of content unless such types or classes of content interfere with the stability of the network. The Internet is a packetized network. The protocols that have been designed to manage the operation and stability of Internet Protocol (IP) networks are able to maintain stability by assigning priority to each packet of data that traverses the network. Packets that carry data that is used in "real-time" applications such as Voice over Internet Protocol (VoIP) must be assigned a high priority to avoid deformation of the speech patterns.

Complaint Procedures If you feel that we are not conforming to our stated Net Neutrality policy, Please let us know. We will do our best to resolve any problem that you bring to our attention.
If you feel that we are not conforming to the spirit or letter of the regulations, you may file a complaint with the Federal Communication Commission.